BUSINESS COACHING AND ADVISORY
Growth has stalled. The answer isn't always more sales.
Running a business is hard. You don’t have to do it alone.
I offer one-on-one and group business coaching and advisory for SME businesses across Berkshire, Surrey and the Thames Valley to help you understand what’s working, what’s holding your business back and what to do next.
We start with nine questions to help you change, transition or grow a sustainable business.
WHERE WE START
The nine questions
We’ll also place a sustainability lens across those nine questions.
What business are you really in?
01
Where do you make the money?
02
Is your proposition and positioning clear to all?
03
What is your competitive position?
04
Is this a good market to be in?
05
What customers and markets should you pursue?
06
What resources and capabilities do you need?
07
What should you stop doing?
08
Should you do something else?
09
ABOUT
Commercial experience. Practical advice.
Hello, I'm Gavin Miller. I'm a former Commercial Director and Marketing Director (BBC Worldwide, Universal Pictures) and I spent 10 years running SME media and marketing businesses, turning them around and driving double-digit revenue and margin growth in changing markets.
I've been where you are. I've had to decide what to stop, what to back and where the money is really made.
Today I work with business owners and leadership teams on change, transition and growth.
Sustainability is one part of that. I treat it as a commercial question about costs, customers and margins, and I bring it in when it matters to your business.
CREDENTIALS
MBA | Fellow of the Chartered Institute of Marketing (FCIM)
Corporate Governance Institute (Board & ESG Governance)
Course Director, CIM Sustainability & Marketing
Future-Fit Business Benchmark Accredited Advisor
Cambridge Institute for Sustainability Leadership (CISL)
Accredited Carbon Literacy Facilitator
TRACK RECORD
Selected Experience
Business transformation
Moved Ultima Media, a £7m legacy business, into digital, data and custom content, generating 6,000 new registrations and profitable new revenue lines.
Turnaround and margin
Took Archant Dialogue to approximately £6m turnover and a £900k margin improvement, with 10% organic growth while retaining key clients.
Commercial growth
Led UK distribution and marketing at Universal Pictures to 34% revenue growth (£150m) and a 41% contribution improvement across a £15m+ budget.
Audited supplier contracts for more than £12m in savings across print, IT, CRM, marketing and business services. Built financial dashboards to show teams where cash and profit were made.
Operational savings
Sustainability and customer requirements
Helped retain contracts for Acosta Europe through competitive tenders; delivered commercial ESG training to more than 100 employees; built internal ESG capability and a supply-chain framework at Financial Services PLC.
Renewables business case and carbon reduction
Turned an NHS hospice's carbon audit into actionable renewables recommendations.
Ran workshops for clients including the Chartered Institute of Marketing, German Tourist Board and the B2B automotive repair sector.
Training and workshops
What clients say
“Gavin combines commercial thinking with practical sustainability expertise. He focuses on what sustainability means in real business terms rather than theory or ESG reporting.
He provided clear, actionable advice and a coaching style that helped us rethink how we approached the challenges we were facing.
He also delivered a written strategy document that gave us a practical foundation and pathway for moving forward. It was a strong mix of commercial clarity, practical sustainability insight and hands-on support.”
-- Nick Payne, Managing Director SA Brain
“What really sets Gavin apart is how well he gets both the sustainability world and the commercial one. That mix meant we ended up with a strategy that wasn’t just ‘nice to have’ but something people could get behind and deliver. He brought our teams along for the ride and helped us talk to clients about it in a way that felt honest, inspiring, and practical.
He made a big difference to our journey. I’m really glad we had him on board and I wouldn’t hesitate to recommend him to anyone looking to do sustainability properly."
-- Group Managing Director, Retail Marketing & Logistics Company
"Gavin facilitated a full-day sustainability session for a room of people from the same sector but with very different commercial priorities. He managed something genuinely difficult - bridging real commercial pressures with genuine sustainability ambition, without making either feel like a compromise.
His candour, warmth and depth of experience created an environment where people felt comfortable being honest and had their thinking genuinely challenged. Lively, enjoyable and substantive - a rare combination.
If you're looking for a facilitator who can hold a complex room and leave people energised, I'd recommend Gavin without hesitation."
-- Cheryl Chung, Corporate & Government Affairs
